SERVICE AND SPARES
At Hussey Seatway we have a specialist service and maintenance team that are focused on ensuring the safe and efficient operation of your retractable seating systems over their lifetime. We offer a complete after sales package that includes maintenance, refurbishment and emergency call out packages. All of our experienced site team are fully trained on our products and also hold relevant H&S certification ensuring the highest and safest level of workmanship.
Hussey Seatway offers a comprehensive range of service and maintenance agreements that ensure the safe and efficient operation of the seating systems during their lifetime. As with any mechanical equipment, retractable seating systems need to be serviced and maintained on a regular basis:- this will ensure ongoing audience safety. We have an experienced and knowledgeable team of engineers, based in 3 different locations in the UK, that are trained to service both our own and other manufacturers seating systems.
As well as offering annual maintenance packages, we also provide an emergency callout service that deals with any problems or breakdowns in the unlikely case they should occur. We pride ourselves on being able to respond to call outs quickly and efficiently, to ensure that any inconvenience to the customer is minimised.
The service team at Hussey Seatway also provide ways in which you can modernise and/or refurbish your current seating system. We are able to re upholster or totally replace existing benches and chairs, re-carpet units and fit replacement trim panels, all of which will visibly enhance the appearance of your current seating system. Furthermore we are able to provide replacement parts that will ensure your seating system meets current regulations and most importantly guarantees the safety of the audience at all times. Additionally, to reduce setting and striking times, we can also convert manual units to electrically power operated units and replace removable rails systems with integral self-storing or folding rails.
Our Seatway TP and Maxam retractable systems are sold with a 10 year warranty as standard. These warranties are only valid if equipment is serviced annually by fully trained Hussey Seatway engineers.
To reduce setting and striking times, an upgrade can convert manual units to electronically powered systems for single person operation. Our service team can also advise whether removable rails can be replaced with either integrated self-storing or folding rails. Other upgrades available include EcoGlo aisle trim, LED lights, USB power sockets and electrical safety sensors.
We provide full training when a new system is purchased as retractable seating must only be operated by trained personnel. However, during the lifetime of the system, with staff changes, you may have a requirement for additional training which we can provide as part of our service package.
SEAT & BENCH DEEP CLEANING
We provide a professional seat and bench cleaning service which can remove the toughest of stains, making your retractable or fixed seating system spotless again. We can arrange for this to be a one off deep clean or as part of your annual service.
MAKE AN ENQUIRY
T: +44 (0) 1985 847200
EMERGENCY 24/7 CALLOUT
For out of hours emergency problems or breakdowns
please call our Service Manager on 07809 889899
At Hussey Seatway we have developed and installed custom seating systems for clients all over the world.
Read more about our case studies and notable projects.