We offer a comprehensive after sales package. This includes annual servicing, replacement parts, emergency call outs, upgrades and refurbishments. We also offer on-going venue staff training.
Seating for Education, Theatre and Sports Venues
+44 (0)1985 847200
enquireSolutions
Service & Maintenance
In order to keep your retractable seating systems working efficiently it is essential that you maintain an annual service with our team of highly skilled service engineers. All of our experienced site team are fully trained on all our products as well as other manufacturers seating systems, they hold relevant health & safety qualifications, ensuring the highest and safest level of workmanship.
Emergency Call Out
We provide a 24/7 helpline to assist clients with solving any problems onsite. We can offer an emergency callout service that deals with any problems or breakdowns in the unlikely case they should occur. We pride ourselves on being able to respond to call outs quickly and efficiently, to ensure that any inconvenience to the customer is minimised.
Warranty
Our Seatway TP and Maxam retractable systems are sold with a 10 year warranty as standard. These warranties are only valid if equipment is serviced annually by fully trained Hussey Seatway engineers.
Upgrades
To reduce setting and striking times, an upgrade can convert manual units to electrically powered systems for single person operation. Our service team can also advise whether removable rails can be replaced with either integrated self-storing or folding rails. Other upgrades available include EcoGlo aisle trim, LED lights, USB power sockets and electrical safety sensors.
Refurbishment & Replacement Parts
Our service team offer a variety of refurbishment packages which will allow you to modernise your existing seating. We are able to re-upholster or totally replace existing benches and chairs, re carpet your platforms and fit new aisle nosings, all of which will visibly enhance the appearance of your current seating system.We are able to provide replacement parts which will ensure that your system meets current regulation and guarantees the safety of the audience at all times.
Training
We provide full training when a new system is purchased as retractable seating must only be operated by trained personnel. However, during the lifetime of the system, with staff changes, you may have a requirement for additional training which we can provide as part of our service package.
Seat & Bench Deep Cleaning
We provide a professional seat and bench cleaning service which can remove the toughest of stains, making your retractable or fixed seating system spotless again. We can arrange for this to be a one off deep clean or as part of your annual service.
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